Privacy Policy

1. Information We Collect

When you use IndiQuant, we collect information necessary to provide our software products and support services. We collect only what is genuinely needed.

Information You Provide

• Account details: Your name and email address when you make a purchase or subscribe to our newsletter.
• Payment information: Billing details processed securely by Razorpay. We never store your card numbers or bank credentials on our servers.
• Contact messages: Any information you voluntarily share when you contact our support team.
• Phone number: Optionally provided for installation support and order updates.

Information Collected Automatically

• Device data: IP address, browser type, operating system for security and analytics.
• Usage data: Pages visited and links clicked, to help us improve our website.
• Cookies: Small files stored on your browser to remember session state and preferences.

2. How We Use Your Information

• Processing and fulfilling your product orders, including generating license keys and sending download access.
• Sending order confirmations, purchase receipts and product delivery instructions via email.
• Providing installation support, technical help and after-sales service.
• Sending product updates, important notices and newsletters (unsubscribe anytime).
• Preventing fraud, detecting abuse and maintaining security of our platform.
• Improving our website and products using aggregated analytics.
• Complying with applicable Indian laws, tax regulations and legal obligations.

🔒 Important: We will never sell, rent or trade your personal information to third parties for their marketing purposes.

3. Data Storage and Security

Your data is stored on secure servers located within India. We implement SSL/TLS encryption, secure password hashing, regular security audits and restricted access controls. Order records are retained for 7 years as required by Indian tax laws.

4. Cookies

We use essential session and preference cookies to operate our website. We do not use advertising or tracking cookies from third-party ad networks. You can control cookies through your browser settings.

5. Third-Party Services

• Razorpay: Our payment gateway. They process all payments securely under their own privacy policy. We never see your full card or bank details.
• Google Analytics: (If enabled) Anonymised website traffic analysis only. No personally identifiable information is shared.
• SMTP Email Providers: For transactional emails such as order confirmations.

6. Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Unsubscribe: Opt out of marketing emails at any time using the unsubscribe link in any email.

7. Contact Us

For privacy concerns, email contact@indiquant.online with subject line "Privacy Request". We respond within 30 days.